Privacy Policy

At Foundation Debt Resolution, we are committed to providing a secure and transparent experience for our clients. Below are our key policies regarding Information Security, Consumer Protection, Compliance, and Complaints.

At Foundation Debt Resolution, your privacy and the security of your personal data are our top priorities. We implement robust security measures to protect your sensitive information.

• Encryption: All personal and financial data is encrypted during transmission and while stored.
• Access Control: Only authorized personnel have access to your information.
• Multi-Factor Authentication: We require multi-factor authentication for secure access to sensitive accounts.
• Regular Monitoring: Our systems are constantly monitored to detect and prevent unauthorized access.

We regularly review and update our security protocols to stay ahead of potential threats, ensuring your data remains safe with us.

We are dedicated to fair, transparent, and ethical practices in every aspect of our business. We strive to treat every client with respect and ensure they are informed throughout their debt settlement process.

• Clear Communication: We provide clear, accurate information about our services, fees, and debt resolution process.
• No Deceptive Practices: We do not engage in any misleading or deceptive practices.
• Privacy Assurance: Your personal information will never be shared without your consent unless required by law.

We are here to support you and ensure that your rights are respected every step of the way.

We adhere to all relevant legal and regulatory requirements to ensure the integrity of our business and protect consumer rights.

• Gramm-Leach-Bliley Act (GLBA): We comply with GLBA to protect your financial information.
• Fair Debt Collection Practices Act (FDCPA): We ensure that all debt collection activities are carried out fairly and ethically.
• Regular Audits: We conduct regular audits to ensure our processes comply with the law and maintain the highest standards of service.

We stay updated on legal changes and adjust our policies to ensure full compliance at all times.

We value your feedback and are committed to resolving any issues you may have. Our goal is to address all complaints promptly and fairly.

If you have a complaint, you can contact us via:

• Phone: 1-801-618-9171
• Email: Information@foundationdebtresolution.com
• Online: Use our online complaint form on the website.

• Acknowledgment: We will acknowledge receipt of your complaint within 3 business days.
• Investigation: We will investigate your complaint and work to resolve the issue.
• Resolution Time: We aim to resolve most complaints within 15 business days. If it takes longer, we will keep you updated.
• Escalation: If you're not satisfied with the resolution, you can escalate your complaint to a manager or external authorities like the Consumer Financial Protection Bureau (CFPB).

We use complaints to improve our services and ensure we maintain the highest standards of customer care.

If you have any questions or concerns about these policies, please don’t hesitate to get in touch with us.

• Phone: 1-800-788-6494
• Email: Information@foundationdebtresolution.com

By using our services, you agree to the terms outlined in our policies. We respect your rights to privacy and security, and we are here to support you throughout your debt resolution journey.

This format is intended to be clear and easy for website visitors to navigate, ensuring that important information is presented in a user-friendly way. It also promotes transparency, building trust with potential clients by outlining the company’s commitment to security, consumer protection, and compliance.